ux audit company

UX Audit Services

A thorough UX website audit uncovers friction points across your digital product. At Beetroot, we’ll help you audit user experience through clear, actionable insights to improve usability and support long-term product growth.

  • Top 1% of developers on Clutch.co
    Top 1%

    of software development companies on Clutch

  • GDPR compliance
    EU GDPR

    commitment to security & privacy

  • Managed Cloud Security
    60%

    of business is based on customer referrals

  • ISO 27001

    data security certification by Bureau Veritas

  • Entrepreneur of the Year Western Sweden
    EY EoY 2023

    EY Entrepreneur of the Year in West Sweden

What challenges does a UX audit solve?

Many businesses put off a UX site audit, often due to concerns about costs or the time involved. However, subtle interface or content issues can quietly damage engagement, performance, and trust. Ideal for early-stage startups, ecommerce platforms, SaaS apps, and enterprise websites alike, a website usability audit offers real value with minimal disruption.

  • Improve clarity and consistency

    Our UX/UI audit services uncover confusing flows or language mismatches that can frustrate users and reduce satisfaction.

  • Prioritize the right fixes

    We focus on usability problems that impact business outcomes, giving you a roadmap backed by data, not assumptions.

  • Validate design decisions

    Our experts combine user behavior analysis with stakeholder goals to confirm your interface supports real-world use cases.

  • Support future redesigns

    Our comprehensive UX design audit helps reduce rework later by ensuring your next move is grounded in user needs.

Identify critical UX issues before they affect your users:

Our UX Audit Services

We provide comprehensive UX audit services and solutions to help you evaluate, optimize, and improve digital experiences across products and platforms. Whether scaling, relaunching, or streamlining your design, our expert teams bring clarity, structure, and strategy to your interface decisions.

  • Heuristic Evaluation

    Our UX specialists  review your product through the lens of established usability principles. This fast, systematic method helps identify major pain points in layout, navigation, and interaction. It’s a solid foundation for understanding what works, what doesn’t, and where to focus next, without needing full user testing upfront.

  • User Flow & Journey Mapping

    We map journeys across your app or website to show how users interact, what slows them down, and why. This insight supports product and marketing teams alike in shaping better user outcomes.

  • UI & Visual Design Audit

    We evaluate your visual interface’s consistency, clarity, and brand alignment. Our UI/UX audit services help affirm whether your color palette, typography, spacing, and overall aesthetic create a cohesive and accessible experience or cause friction. It’s a crucial step to building trust and polish.

  • Usability Testing & Analysis

    Our experts analyze how people use your product, where they struggle, and what gets overlooked. This method brings first-hand feedback into the decision-making process, validating hypotheses with evidence and reducing guesswork.

  • Mobile UX Assessment

    We examine how your interface performs across mobile devices, testing for tap zones, responsiveness, load speed, and more. Our mobile-first audits prioritize accessibility and speed, ensuring users enjoy a smooth, frustration-free experience on phones and tablets, not just desktops.

  • Conversion-Focused UX Review

    We look closely at how your design supports conversion goals — from signups to purchases. Through a focused UX website audit, our team identifies friction in CTAs, forms, page flows, and content clarity. The result? Targeted recommendations that support measurable business impact.

  • Accessibility & Compliance Check

    Our UX auditors  validate your interface for WCAG compliance, readability, and inclusive design. We examine color contrast, keyboard navigation, and alternative text to ensure your digital product is usable by people of all abilities, while supporting relevant legal requirements.

  • Custom UX Workshops

    We’ll deliver  2- or 3-day workshops — online or on-site — shaped around your team’s specific needs. With access to 400+ industry experts, we can cover topics like UX research, design systems, web design, mobile app design, and website redesign. Each hands-on session explores real-life scenarios and delivers practical knowledge your team can apply immediately.

Let’s strengthen your UX posture:

Cooperation Types

Whether you need embedded specialists, milestone-driven delivery, or tech training for your employees, our cooperation models are designed to fit your goals. We offer flexibility, speed, and a hands-on approach, all tailored to your product and team setup.

  • Dedicated Development Teams

    Augment your team with UX and UI experts who integrate directly into your design or product workflow. You maintain full control over tasks, timelines, and direction, while we handle recruitment, onboarding, and HR support. This model blends flexibility with long-term cohesion, ideal for scaling design efforts without disrupting momentum.

  • Project-Based Solutions

    Engage specialized UX talent for key phases of your roadmap — from early-stage discovery to usability fixes ahead of a major launch. We manage planning, execution, and delivery while aligning every step with your goals. This setup minimizes overhead while giving you clarity, speed, and dedicated expertise for each milestone.

  • Team Workshops

    Give your team a practical boost with workshops designed around your real challenges. Our 2- or 3-day sessions (online or on-site) can cover data visualization design, wireframing & prototyping, landing page design, and responsive web design, all led by experts from our network of 400+ consultants. Every workshop is hands-on and rooted in real-life scenarios.

What You Get With Our UI/UX Audit Services

Our website UX audit services go beyond checklists — we deliver insights that help you act fast and build better experiences with less guesswork.

    • Detailed audit report
    • UX issues mapped by priority
    • Screenshots with annotations
    • Recommendations based on business impact
    • Quick wins and long-term improvements
    • Optional follow-up implementation plan

Your User Experience Audit Service Team

We connect you with experienced UX/UI professionals who focus on improving usability, interface consistency, and business outcomes. From conducting detailed UX audits to driving long-term design improvements, our consultants bring a strategic mindset to every project.

  • $55/h

    Android UI/UX Specialist

    Katarzyna W., 7+ years of experience
    Katarzyna specializes in designing intuitive user interfaces and enhancing user experience for Android apps. Her keen eye for detail and extensive experience in mobile design ensure every application delivers a seamless, engaging experience to end users.
    • Mobile

    Request full CV

  • $68/h

    Senior Product Designer

    Piotr M., 9+ years of experience
    Piotr focuses on UI/UX audit services for mobile and web applications. He brings a research-first approach, using analytics, heatmaps, and usability testing to guide decisions. Known for clear thinking and clean interfaces, Piotr helps teams move from insights to impactful improvements.

    Request full CV

  • $45/h

    Senior UX/UI Designer

    Pavlo H., Webflow Developer, 8+ years of experience
    Skilled in modern, user-friendly designs and responsive Webflow websites.
    • No code: Webflow

    Request full CV

  • $35/h

    Mobile eCommerce Testing Specialist

    Darius M., 5+ years of experience
    Darius focuses on " mobile app testing for iOS and Android shopping apps. He reviews UX layouts, runs regression tests for frequent updates, and ensures key features like push notifications, QR scanning, and one-touch checkout functions across various devices. Skills: Appium, Android Studio, iOS Simulator, TestFlight
    • Automated testing
    • Manual testing
    • QA

    Request full CV

Our UX Audit Workflow

Effective UX audit services and solutions rely on a structured yet flexible process. At Beetroot, we work closely with your team to align business goals with user needs. Each phase of our process brings clarity, context, and actionable improvements — turning data into decisions.

  • Step 1. Goal & Scope Definition

    We start by aligning on business goals and defining what the UX audit should achieve. Our experts interview key stakeholders and identify critical user flows. The result is a clear audit scope tied to measurable outcomes — from reducing churn to improving checkout flows.

  • Step 2. Data Collection & Persona Mapping

    Next, we gather quantitative and qualitative user data. We review behavioral analytics, heatmaps, surveys, and prior research. Simultaneously, we map out key user personas and journeys to understand expectations, motivations, and potential friction across your platform.

  • Step 3. Heuristic Evaluation & Screen Review

    Our team conducts a screen-by-screen UX site audit using established heuristics and design principles. We assess usability, clarity, consistency, and accessibility. This phase highlights glaring issues and subtle blockers that may go unnoticed in live environments.

  • Step 4. Behavior Analysis & Trend Identification

    We analyze your product’s user behavior data — from rage clicks and exits to session duration and conversions. Our experts uncover hidden trends, performance gaps, and high-risk drop-off points that affect user satisfaction and business metrics.

  • Step 5. User Testing & Interviews

    We validate our findings through usability testing and user interviews. This stage helps us understand the “why” behind user behavior and surface additional insights. Real-time feedback from actual users adds depth to the audit and informs future design directions.

  • Step 6. Audit Reporting & Prioritization

    We deliver a structured UX website audit report. It includes prioritized issues, supporting evidence, and actionable recommendations — from quick UI fixes to strategic redesigns. Each recommendation is tied to user outcomes and business impact.

  • Step 7. Stakeholder Review & Next Steps

    Finally, we present the findings to your team and outline the next steps. Whether you need internal alignment, implementation support, or a follow-up workshop, we help you turn insights into improvements with clarity and speed.

Industries We Cover as a UX Audit Company

Each industry faces distinct usability challenges. Our UX audit agency helps you evaluate and improve user experience based on your sector’s specific goals, regulations, and user behaviors. We deliver insights that fit your product and audience, not just general best practices.

  • HealthTech

    Design for sustainability with clarity and purpose. Our UX site audit approach ensures your users easily navigate data dashboards and IoT tools, even in highly specialized apps.

  • GreenTech

    Design for sustainability with clarity and purpose. Our UX site audit approach ensures your users easily navigate data dashboards and IoT tools, even in highly specialized apps.

  • FinTech

    Fintech applications demand robust security and seamless performance. Our process ensures financial systems are both secure and user-friendly, safeguarding sensitive transactions.

  • EdTech

    Help learners stay focused with intuitive and accessible interfaces. Our UX design audit services support clear navigation, engagement tracking, and inclusive design for digital learning platforms.

  • Retail

    E-commerce and retail systems require smooth functionality and secure transactions. We test every aspect of your retail application to ensure a positive customer experience.

  • Technology

    Our services review general software and app development to ensure your product performs reliably across diverse environments.

Ready to make UX your competitive edge?

Why Beetroot?

Our approach to UX audit services blends usability, clarity, and sustainability. We don’t aim for flashy deliverables, we focus on practical, data-driven outcomes that help your product perform better. Here’s what makes our collaboration stand out:

  • Collaborative approach

    We work alongside your team to ensure our audit process fits your workflows. Stakeholder input is essential. We build on your internal knowledge, not around it.

  • Tailored testing plans

    Our experts go beyond cooker-cutter checklists, designing every UX/UI audit service around your business goals, product maturity, and real user behavior.

  • Transparent reporting

    You’ll get actionable insights, visual evidence, and prioritized fixes — no fluff. We help your team make informed decisions quickly and confidently.

  • Long-term partnerships

    Our support goes beyond a single audit. We help you maintain high quality and usability as your product evolves through recommendation implementation, knowledge sharing, and further tech assistance.

  • Regulatory insight

    Our audits support accessibility and compliance goals. From WCAG to usability standards in healthtech and fintech, we help you meet them with clarity and intention.

  • Sustainable by design

    We’re committed to applying sustainable practices in our mobile app design wherever possible — from choosing energy-conscious tools to embracing low-impact UX principles. Our goal is to balance usability, performance, and environmental awareness in a way that supports long-term impact.

Client Testimonials

Much of our work stays private because of NDAs. However, the feedback we share below illustrates the real difference we have made in different projects. Whether it’s data systems, design, development, or something else, our experts have you covered. Beetroot’s clients see clear, measurable improvements.

  • We started with a big project to build our platform, a marketplace for art. The project took almost a year and we hired the full-stack team for that, with the project manager, developers, and a designer, to get it done right and on time. Today we cooperate with Beetroot for an ongoing maintenance of the site, as well as different development and design projects.

    Alexander Antonov,
    Co-Founder of Artely

Custom UX Audit Workshops

Teams that continuously learn build better products. Our custom workshops are designed to help your designers, researchers, and product teams deepen their skills in UX audits, usability testing, and accessibility. Each session is hands-on and shaped around your real project challenges. Key benefits of our custom UX audit workshops:

  • Hands-on sessions led by senior designers

    Your team learns from professionals with real-world product and audit experience, not just theory.

  • Fully customized learning goals

    We adapt each workshop to your tech stack, product stage, and user needs. Nothing generic.

  • Skills that stick

    Our experts provide actionable feedback and practical tools so your team feels confident applying what they’ve learned.

Ready to Improve Your UX Quality?

Let’s explore how our UX audit services and solutions can help you uncover usability issues, improve user journeys, and support long-term product growth. Fill out the form below to connect with our team and get personalized support.

    FAQs