Cover_Building an IT security team

Best Practices for Building a Strong Cybersecurity Team: Where to Start

12 min read
January 18, 2025

What keeps cybersecurity leaders up at night? Most would say it’s the fear of falling victim to a cyberattack. For organizations today, the stakes couldn’t be higher: data breaches, operational disruptions, and reputational harm are constant risks. As cyber threats grow more sophisticated and harder to detect, companies face mounting pressure to safeguard against corporate espionage, data manipulation, and system vulnerabilities. Meanwhile, the rapid proliferation of connected products and services has created an unprecedented demand for robust cybersecurity solutions. Organizations are under pressure to not only shield themselves from evolving threats but also meet rising customer expectations for secure, trustworthy operations.

In a previous article, we explored factors to consider when selecting a cybersecurity vendor. This time, we focus on the starting point: how to build a high-performance cybersecurity team. Talent shortages remain a major challenge, with demand for skilled professionals far outstripping supply. Many organizations turn to outsourcing as a practical way to access expertise and adapt to shifting threats and business needs. This article will help you understand where to begin, providing insights into key roles, team structures, and essential considerations for planning and building your cybersecurity capacity effectively.

Understanding the Need for Cybersecurity and Threat Landscape

Every organization’s cybersecurity needs are unique and shaped by its assets, operations, and industry-specific challenges. To build an effective cybersecurity team, it’s crucial first to understand the risks your organization faces and the assets you need to protect.

Start by performing a thorough risk evaluation to identify potential vulnerabilities and threat vectors that cybercriminals might exploit. This process helps pinpoint critical applications, systems, and data that are most likely to be targeted.

Common Cybersecurity Threats to Address:

  • Malware infections: Malicious software can cause unauthorized access, disrupt operations, and compromise sensitive data.
  • Ransomware attacks: Cybercriminals encrypt valuable data and demand payment for its release, potentially crippling operations.
  • Phishing schemes: Fraudulent communications trick users into sharing sensitive details like passwords or financial information.
  • Distributed-Denial-of-Service (DDoS) attacks: Overwhelming IT infrastructure to block access and disrupt services, often resulting in significant financial and reputational damage.
  • Credential stuffing: Exploiting stolen credentials to gain unauthorized access to multiple accounts.
  • Insider threats: Risks posed by employees or stakeholders, whether through intentional acts or careless behavior.
  • Man-in-the-middle attacks: Intercepting communications to steal sensitive information or disrupt operations.
  • Cryptojacking: Hijacking system resources for unauthorized cryptocurrency mining, leading to performance degradation.
  • Social engineering attacks: Manipulating individuals to reveal confidential information or perform actions that compromise security.

To gain a clear understanding of your cybersecurity landscape, catalog all digital assets, including sensitive data, critical systems, applications, and hardware. This inventory will highlight what’s at risk and help prioritize protective measures.

Evaluate Your Team’s Preparedness

Assessing your team’s hands-on experience is another vital step. Practical expertise allows cybersecurity personnel to recognize and respond to threats quickly, minimizing potential damage. A team with real-world experience is better equipped to handle sophisticated attacks and adapt to the ever-changing cybersecurity environment. Additional key areas to address include:

  • Data protection: Implement robust measures to safeguard confidential and sensitive information, ensuring compliance with regulations.
  • Network security: Regularly monitor networks for unusual activity and deploy tools like firewalls and intrusion detection systems.
  • Identity and access management: Utilize multi-factor authentication to prevent unauthorized access to systems and data.
  • Incident response planning: Develop clear procedures to handle cyber incidents, including communication protocols for stakeholders and regulatory agencies.
  • Third-party risks: Strengthen the security of your value chain by properly configuring cloud services, securing third-party devices, and verifying vendor access credentials.

By addressing these foundational elements, you’ll establish a strong cybersecurity framework, setting the stage for building a cohesive and effective team ready to tackle modern threats.

cybersecurity teams and solutions_Beetroot

Defining the Cybersecurity Team’s Purpose

Once you understand your organization’s cybersecurity needs, the next step is defining the purpose and scope of your cybersecurity team. A high-performing team does more than just respond to threats. It actively seeks out weaknesses and puts strategies in place to reduce risks. This team is crucial to your organization’s security system, helping ensure compliance with regulations and best practices while protecting important assets.

Core Responsibilities of a Cybersecurity Team:

  1. Data protection: Safeguarding sensitive and confidential information to prevent unauthorized access and breaches.
  2. Regulatory compliance: Aligning with relevant laws such as the European Union’s GDPR or CCPA to avoid legal and financial repercussions.
  3. IT infrastructure security: Fortifying systems, networks, and applications against a wide range of cyber threats.
  4. Risk assessment and mitigation: Conducting thorough evaluations to uncover vulnerabilities and deploying preventive strategies.
  5. Continuous surveillance: Monitoring organizational networks for suspicious activities and responding to anomalies promptly.
  6. Incident management: Investigating security breaches and implementing swift, effective resolutions.
  7. Access control management: Establishing and maintaining robust protocols to provide only authorized staff members with access to critical data and systems.
  8. Employee training: Educating teams on emerging cybersecurity threats and promoting best practices to enhance overall awareness.
  9. Strategic updates: Regularly revising and adapting security strategies to address evolving threats, including those driven by AI and machine learning.

After outlining the primary roles, the next important step is to define specific responsibilities for each team member. Clear task allocation not only ensures efficiency but also minimizes the risk of overlaps and gaps in coverage. By setting a well-defined purpose, your cybersecurity team will be equipped to act as a strategic asset: proactively addressing vulnerabilities, staying ahead of emerging risks, and reinforcing your organization’s security posture at every level.

Defining Your Cybersecurity Team’s Organizational Structure and Roles

A strong cybersecurity team requires a clear structure where each member understands their role and how they contribute to the overall defense strategy. Clear definitions of roles and responsibilities eliminate confusion, prevent overlapping tasks, and ensure comprehensive coverage against threats. To achieve this, it’s important first to understand your organization’s specific requirements. Cybersecurity is a multifaceted domain, and rarely can a single individual excel in all areas. Begin by answering the following questions:

  • Are you implementing continuous monitoring? If so, what is the analytical burden?
  • Do you use tools like AV/EDR for alert generation, or do you also manage multiple intrusion prevention systems (IPS)?
  • Are application logs being monitored, and how are they reviewed for anomalies?
  • What is your organization’s general security posture? Does it account for human error?
  • Who handles incident response policies, and are they regularly updated?
  • Do you have a SIEM (Security Information and Event Management) system, and does your team have the skills to manage log flows?
  • Who is responsible for performing vulnerability assessments and overseeing vulnerability management?
  • Is there a dedicated resource for threat intelligence?
  • Does your team conduct tabletop exercises to prepare for potential breaches?

These considerations will help define the specific expertise your team requires. Once these requirements are clear, develop detailed use cases and create playbooks that guide responses to various scenarios. Ensure your analysts have the skills needed to effectively manage alerts and respond to threats.

Key Roles in Cybersecurity Teams

Clearly defining roles within your cybersecurity team is crucial for ensuring efficiency and accountability. Below are key roles and their primary responsibilities:

  • Chief Information Security Officer (CISO): This senior-level executive is responsible for developing and overseeing the organization’s security strategy. The CISO ensures alignment with business objectives, manages risk, develops policies, and oversees crisis management and training programs.
  • Security analysts: These professionals monitor security systems, analyze threats, and respond to incidents. Their work is critical to maintaining the integrity and confidentiality of organizational data.
  • Security engineers: Tasked with designing, implementing, and maintaining security infrastructure, engineers work closely with IT teams to ensure seamless integration of security tools, such as firewalls and antivirus systems.
  • Penetration testers (ethical hackers): These experts simulate cyberattacks to identify vulnerabilities before malicious actors can exploit them. Their proactive approach is essential for reinforcing security defenses.
  • Incident response team: This team specializes in managing security breaches. Their responsibilities include investigating incidents, containing threats, and leading recovery efforts to restore operations.
  • Compliance officers: Focused on ensuring adherence to regulations and internal policies, compliance officers conduct regular audits and coordinate with legal teams to stay updated on data security laws.
  • Security architects: These professionals design the blueprint for the organization’s security systems. They assess current measures, recommend enhancements, and ensure that all solutions align with business objectives and protect against evolving threats.

Each role in a cybersecurity team plays a critical part in creating a unified and robust defense mechanism, from strategic oversight to hands-on threat mitigation. By clearly defining roles and aligning them with your organization’s needs, you can build a team equipped to protect against evolving threats and strengthen your overall security posture.

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Recruiting the Right Talent

Building a successful cybersecurity team requires hiring individuals with a blend of technical expertise, critical thinking skills, and interpersonal capabilities. Here’s what to focus on during recruitment:

  • Technical proficiency: Candidates should be proficient in the tools, technologies, and protocols essential for defending against cyber threats, such as firewalls, intrusion detection systems, and SIEM platforms.
  • Problem-solving skills: Cybersecurity professionals often need to think on their feet and adapt quickly in high-pressure situations, which is why strong analytical and critical thinking abilities are a must.
  • Communication skills: Cybersecurity professionals must effectively communicate complex security issues to non-technical stakeholders, including executives, employees, and customers.
  • Continuous learning: Cybersecurity is an ever-evolving field. Seek out people who are interested in keeping up with the latest trends, vulnerabilities, and technology. Ongoing professional development (such as obtaining certifications) is a good indicator of this trait.

By looking for a combination of technical knowledge and soft skills, you ensure that your team can not only defend against threats but also collaborate across departments and continue learning in the face of new challenges. To sum up, building a high-performing cybersecurity team within your organization requires prioritizing candidates who showcase a balance of both technical expertise and problem-solving abilities while fostering a mindset of continuous growth.

Importance of Diversity in Skills and Backgrounds

Creating a diverse cybersecurity team goes beyond simply promoting inclusivity and becomes a powerful strategic advantage. Research from McKinsey’s Diversity Matters report highlights that diverse teams are 39% more likely to outperform their peers, showcasing the tangible benefits of bringing together a mix of skills, competencies, and viewpoints.

Key Aspects of Diversity in Cybersecurity Teams:

  • Diversity of technical expertise: A strong team should include professionals with expertise across various domains, such as network security, cloud security, cryptography, and forensics. This variety ensures that all potential attack surfaces are adequately covered.
  • Diversity of thought: Team members with diverse educational, cultural, and professional backgrounds offer unique viewpoints for problem-solving. This variety sparks creativity, enhances problem-solving from different angles, and leads to innovative solutions.
  • A balance of soft and hard skills: In addition to technical proficiency, cybersecurity professionals also require collaboration, communication, and problem-solving skills. A combination of these traits ensures that the team works cohesively and can effectively engage with non-technical stakeholders, such as executives and various business units.

Organizations can enhance their cybersecurity teams by fostering a diverse mix of skills and perspectives. This diversity enables them to better address the complex and evolving nature of modern cyber threats.

Where to Hire: In-House, Freelance, or External Providers?

Once you have identified the positions you need to fill, the next step is to define the best sourcing strategy for your team. Options include hiring in-house employees, engaging freelancers, or partnering with external providers. Each approach has its strengths and considerations:

In-House Cybersecurity Teams

An in-house team brings deep familiarity with your organization’s systems, processes, and culture. This understanding allows them to manage day-to-day operations and respond swiftly to threats. However, building and maintaining an internal team can require significant resources. Their familiarity with the environment might also lead to blind spots in identifying certain risks.

Freelance Security Engineers

Freelancers are ideal for filling skill gaps or managing short-term projects. They bring specialized expertise and fresh perspectives, making them cost-effective for tasks like regulatory compliance or threat assessments. However, freelancers may lack the institutional knowledge needed for seamless integration into your team or for addressing immediate emergencies.

External Providers

External providers offer access to a diverse pool of highly skilled experts. These providers can assist with tasks ranging from vulnerability assessments to building a robust security framework or responding to incidents. They can also deliver prescriptive roadmaps for aligning your technology and workforce, ensuring a clear path forward. For organizations new to structured cybersecurity planning, external providers can simplify what might seem like an overwhelming task, leveraging their experience to create solutions quickly and effectively. While often more costly than other options, this approach offers scalability, cutting-edge expertise, and support tailored to your organizational needs.

Combining Approaches for Optimal Results

Many organizations find that a hybrid approach works best. For example, in-house teams can manage daily operations and respond to real-time threats, while freelancers or external providers handle specialized projects or provide strategic guidance. This balance ensures agility, access to expert insights, and comprehensive coverage for both immediate and long-term cybersecurity needs.

The right mix starts with understanding your organization’s unique needs. By considering these requirements, you can build a balanced approach that combines in-house talent, freelance expertise, and external support to create a strong and adaptable cybersecurity strategy.

Fostering Cybersecurity Team Collaboration

Cybersecurity is a collaborative endeavor that relies on effective communication and information sharing across your organization. A strong, connected team can handle both proactive threat prevention and reactive incident responses much more effectively. Here’s how to create that kind of environment:

  • Regular meetings: Set up regular check-ins and team meetings to discuss security concerns, share updates, and align on ongoing tasks. These meetings create space for open communication and keep everyone focused on the same goals.
  • Cross-functional collaboration: Facilitate cooperation between the cybersecurity team and other departments, such as IT, compliance, and legal. When teams stay on the same page, security strategies can align better with the company’s overall goals.
  • Knowledge sharing: Use tools like internal wikis or communication channels to encourage the team to share insights, articles, and updates on vulnerabilities or emerging threats. This not only helps the team stay technically sharp but also creates a collaborative atmosphere that matches the company’s culture. When people actively exchange ideas and information, it encourages innovation and builds a sense of shared responsibility, which is crucial for maintaining a strong and cohesive company culture.

Implementing Regular Training and Skill Development

The reality of today’s cyber threats and countermeasures makes continuous learning a top priority for both non-technical and specialized cybersecurity staff to stay effective and sustainable over time.

For all teams, foundational knowledge is key. Prioritize regular awareness sessions on essential cybersecurity practices, such as identifying phishing attempts, creating strong passwords, and following data security protocols. These skills not only protect the organization but also foster a culture where security is second nature, empowering individuals to actively contribute to the company’s resilience.

For cybersecurity specialists, the focus should be on advanced, practical training tailored to emerging challenges and new approaches in data protection, including sustainability-driven green cybersecurity. Expert-led workshops and courses (like those available through Beetroot Academy) equip teams with the tools they need to tackle threats like ransomware, AI-driven attacks, and evolving defense mechanisms. Delivered by in-house and guest experts, these sessions prioritize hands-on application, ensuring that new knowledge translates directly into better protection for the organization.

To further build expertise, encourage professionals to pursue industry-recognized certifications that validate their skills and readiness to address the latest threats. Popular certifications include:

  • CISSP (Certified Information Systems Security Professional)
  • CEH (Certified Ethical Hacker)
  • CISM (Certified Information Security Manager)
  • CompTIA Security+

These certifications ensure that team members align with global standards and gain specialized skills relevant to their roles.

Simulated attacks, including penetration testing and red teaming exercises, offer another layer of practical training. These scenarios enable cybersecurity teams to refine their incident response strategies and improve coordination in controlled, risk-free environments. By staying committed to continuous improvement, your organization stays prepared to handle both today’s challenges and emerging risks.

it security team training and custom workshops_Beetroot

Establishing Standard Operating Procedures (SOPs)

Well-defined SOPs provide a structured framework for responding to security incidents swiftly and effectively. Clear guidelines minimize confusion and reduce errors during high-pressure situations. Essential SOPs include:

  • Incident detection and reporting: Define what constitutes a security incident and outline the steps for identifying and escalating it.
  • Response protocols: Develop detailed procedures for common threats, such as malware infections, data breaches, and denial-of-service attacks.
  • Recovery processes: Specify steps for containing incidents, conducting forensic analysis, and restoring systems to normal operations.
  • Communication plans: Establish protocols for informing leadership, stakeholders, regulatory bodies, and, if necessary, customers during security incidents.

By enforcing SOPs, your cybersecurity team can respond to threats with efficiency, reducing damage and downtime.

Promoting a Security-Centric Culture

Creating a security-first culture across your organization is a foundational step in cybersecurity. A strong culture ensures that everyone, from executives to entry-level employees, actively contributes to safeguarding the organization. Key elements include:

  • Training all employees: Provide training on basic cybersecurity hygiene, such as recognizing phishing attempts, using strong passwords, and avoiding risky behaviors.
  • Fostering ownership of security: Empower employees to see themselves as part of the cybersecurity strategy. Encourage them to report suspicious activities and adhere to best practices.
  • Leadership support: Secure buy-in from senior leadership to advocate for and invest in cybersecurity efforts, both financially and culturally.

A robust security culture transforms cybersecurity into a shared responsibility, reducing risks associated with human error.

The Importance of Cybersecurity Leadership

Strong leadership is a cornerstone of effective cybersecurity. According to PwC’s 2024 Global Digital Trust Insights Survey, businesses experiencing data breaches costing over $1 million rose from 27% to 36%, underscoring the need for proactive leadership in mitigating risks. Cybersecurity leaders play a central role in:

  • Aligning security with business goals: Integrating cybersecurity into business strategies ensures it supports broader organizational objectives.
  • Proactive risk management: Leaders develop forward-thinking strategies that anticipate potential threats rather than reacting to incidents after they occur.
  • Fostering collaboration: Effective leaders ensure that cybersecurity is not siloed within IT but is a shared responsibility across departments.
  • Building a security-first culture: Leaders promote awareness and training programs, empowering employees to recognize and respond to threats.

Among the benefits of cybersecurity leadership is the shift from reacting to threats to anticipating them. Strong leaders help put proactive measures in place, ensuring the organization stays a step ahead. And when incidents happen, they guide quick recoveries with well-prepared response plans, minimizing disruption and damage.

Leadership also connects security with innovation, protecting both daily operations and long-term goals. By prioritizing training, leaders reduce the chances of mistakes and empower employees to play an active role in keeping the organization safe, creating a culture where security is second nature.

Measuring Success and Continuous Improvement in Cybersecurity

Evaluating and improving the effectiveness of a cybersecurity team is essential for staying ahead of evolving threats. Key performance metrics include:

  • Mean time to detect (MTTD): How quickly the team identifies a breach.
  • Mean time to restore (MTTR): The time required to recover systems and operations after an incident.
  • False positive rate: The accuracy of threat detection tools.
  • Phishing click-through rate: A measure of employee awareness and training effectiveness.

Other critical factors to evaluate may include the number of security incidents (both successful and prevented attacks), the speed and effectiveness of identifying and addressing vulnerabilities, compliance and audit results, and post-incident reviews that help your team analyze lessons learned from incidents to refine existing processes. By focusing on these metrics and fostering a culture of continuous improvement, organizations can maintain a robust and adaptive cybersecurity posture.

Building a Cybersecurity Team with Beetroot

A resilient cybersecurity team is essential to safeguarding your organization against today’s threats. Beetroot connects you with pre-vetted cybersecurity experts who bring fresh perspectives and targeted solutions. Whether you need dedicated teams, team augmentation, or specialized expertise, we help you build a team tailored to your unique needs.

Investing in training, fostering collaboration, and aligning cybersecurity initiatives with business goals ensures your team stays prepared for emerging challenges. If you want to strengthen your security posture or ensure seamless business continuity, Beetroot is here to help.

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